Denny’s has been in the news many times over the years. This time, it’s for racial discrimination and the following lawsuit.
What practical lessons can your restaurant learn from this? In this lawsuit, an Illinois African American family sued the restaurant chain for racial discrimination and they won. The jury awarded the family $600,000.
Read closely to their claims:
- A white waiter deliberately ignored them
- Later, the waiter used racial slurs when the family finally did get service
One of the family members hopes that the award by the jury sends a message to the restaurant chain. But what about your restaurant?