Insurance Requirements for Amazon Relay

Discover the essential insurance requirements for Amazon Relay carriers, including commercial liability, cargo coverage, and auto insurance specifics.

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The Essential Insurance Guide for Amazon Relay Carriers

Running a business with Amazon Relay means making sure your commercialvehicles are properly insured. Since 1985, we’ve been helping businesses like yours get the right coverage, understanding the unique risks of transporting goods.


Insurance for Amazon Relay drivers is designed specifically for the delivery services you provide. It’s there to protect your vans, the items you deliver, and guard against the specific issues that come with delivering packages. We’ve tailored our insurance plans to make sure your business is fully covered.


Here at InsuranceHub Leavitt Agency, we’re all set to create the perfect insurance plan for your operations with Amazon Relay. Whether you’re new to Amazon Relay or searching for a better insurance deal at renewal time, we’re here to assist. Reach out to us to discuss your needs, or use our online form for a quote that’s just right for business.

Understanding Expectations for Service Quality

Amazon mandates that carriers uphold unparalleled standards of safety and efficiency, encompassing:

  • Adhering to safety protocols, DOT regulations, and insurance mandates

  • Delivering on time to fulfill our commitment to customer satisfaction

  • Maintaining a high rate of tender acceptance

  • Utilizing Amazon Relay technology for load management

Amazon Relay Insurance Requirements

To ensure your operation meets the essential safety and legal standards required for Amazon Relay participation, a comprehensive set of insurance policies is mandatory. These policies are designed to provide extensive protection for your business, your employees, and the goods you transport. Below is a detailed breakdown of the minimum insurance requirements necessary to comply with Amazon Relay’s standards:

Insurance Mandates:

  • Commercial Vehicle Liability Coverage: To protect against damages or injuries caused by your vehicles, a minimum coverage of $1 Million is required. This is essential for covering potential legal fees, medical expenses, and damage repairs.
  • Cargo Insurance: Ensuring the safety of the goods you’re transporting is crucial. A minimum coverage of $100,000 is required to cover the value of cargo in the event of theft, loss, or damage.
  • General Liability Insurance: To cover a broad range of potential liabilities outside of auto-related incidents, a policy covering $1 Million per occurrence and a total aggregate of $2 Million is necessary. This includes accidents on your premises, operations liability, and more.
  • Workers' Compensation: Compliance with state laws regarding workers' compensation is mandatory. This ensures coverage for medical expenses, rehabilitation costs, and lost wages for employees injured on the job.
  • Employer's Liability Insurance: For additional protection against employee injury claims beyond workers' compensation, coverage of up to $100,000 per incident is advised, where applicable.

Meeting these insurance requirements is not just about legal compliance; it's about safeguarding your business’s future, your employees’ well-being, and the trust of your clients. Ensuring that you have adequate coverage in these areas is foundational to building a resilient and successful operation within the Amazon Relay program.

Eligibility Criteria for Transporting Amazon Loads

To be part of Amazon's logistics network, carriers must satisfy these essential criteria:

  • Possession of an active DOT number with interstate authority for at least 180 days and a current MC number

  • Designation as a “Carrier” entity, authorized to transport property and available for hire

  • A Federal Motor Carrier Safety Administration (FMCSA) Safety Rating that is either “Satisfactory,” “None,” or “Not Rated"

  • Unsafe Driving score under 60%

  • Hours of Service (HOS) Compliance under 60%

  • Vehicle Maintenance under 75%

  • Controlled Substances/Alcohol under 75%

  • Driver Fitness under 75%

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Frequently Asked Questions About Amazon Relay Insurance
  • What are the specific insurance requirements? Amazon Relay demands a minimum of $1 million in auto liability insurance, at least $100,000 in cargo liability insurance, and adherence to state-mandated workers’ compensation insurance.
  • How often should insurance information be updated with Amazon? Insurance details should be promptly updated with any policy changes and at least annually upon renewal to maintain accurate records.
  • What are the implications of a lapsed insurance policy? A lapse in insurance could temporarily disqualify you from the Amazon Relay program until valid proof of insurance is reinstated.
  • Can existing insurance policies be used for Amazon Relay? Yes, provided your current commercial trucking insurance meets or surpasses the requirements set by Amazon Relay. Additional endorsements or coverage may be necessary.