Working on the side of the road as a tow truck operator can be dangerous and, at times, frightening. Many of the risks you and your drivers face aren’t under your direct control – for example, you can’t stop someone else from texting behind the wheel, and you can’t make it stop raining. But you can do your best to create a culture of safety at your business in an effort to keep your drivers out of harm’s way.
What’s a culture of safety, you may ask?
It means that safety is a fundamental part of what your business is. Safety is so deeply ingrained in your tow truck business that it influences how your employees act and go about their jobs.
So, how can you create a culture of safety?