8 tips for hiring the best tow truck drivers

If you’re trying to grow your team by hiring new tow truck drivers, you’ve got to find people who will be a good fit for your business. You need a tow truck driver who will work well with your current team and who will be a good representative of your company. In short, you need to find the right person. But here’s the question – how do you find good tow truck drivers who will fit in well at your business?

Well, to help answer that question, here are our tips to help you hire great tow truck drivers for your business.

How to hire tow truck drivers the easy way

1. Remember that honesty is the best policy.

To anyone who’s worked in the towing world before, it’s very clear that towing is not for the faint of heart. Towing is hard work. It’s odd hours, long days, and physically demanding work. It calls for a certain type of person – someone who can handle the craziness and the schedule.

So, how do you find the people who are right for towing?

By being completely honest about what the job entails.

When you’re coming up with your job description, you need to be very clear about the job expectations and what being a tow truck driver means. You have to make sure that you’re being realistic and that your job description accurately shows the responsibilities and duties of the job. The same goes for the interview. Be truthful and honest in answering any questions the applicant has.

By laying all the cards on the table, you’ll get people who are cut out for the job to apply. You’ll avoid the stress of hiring someone who wasn’t expecting the demands of the job and decides to quit after a month because of it.

2. Be clear about the pay.

Okay, money is important, right?

Make sure that the applicant understands the pay situation. Break it down and explain how they’re going to be compensated for their work – will they be paid hourly or on commission? How do certain jobs pay? What hours are they expected to work? And don’t forget to let them know about opportunities for getting a raise – people like to know that they can grow and move up within the company.

3. Explain what the training process is like.

It’s vital to really invest in training. Your drivers are going to be heading off to handle jobs on their own, so they need the know-how to complete the tow safely. (Not to mention that getting plenty of training will help them build confidence as a tow truck driver.)

Let the candidate know what the training process looks like and what expectations you have. Tell them what the first couple of months on the job will entail and what happens once they’ve completed their training. Once again, it’s important to be open and honest. You don’t want the newly hired employee to face any surprises about expectations while they’re trying to get a handle on their new job.

4. Train the employee.

So, explaining what training looks like is all fine and good, but then you need to go about actually training the new person. This will show them that you’re committed to their towing education and that you want them to be safe on the job. Make sure to touch base with the new driver to see how things are going.

Proper training is also a great way to improve safety at your towing business, whether you’re training a new recruit or giving your seasoned towing pros a refresher.

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5. Explain your workplace safety policies.

It’s crucial that all your new employees know what your expectations are for employee behavior and conduct. Go over all of your workplace safety policies with them and ask if they have any questions. Make sure they understand that you’re committed to safety.

Part of that is explaining what will happen if anyone doesn’t follow a policy or breaks one of the “rules.” It’s important that everyone is clear about the consequences of violating a workplace policy.

6. Keep your word.

From the job description to the pay to your training process, it’s important that you’re delivering on the promises you make. People don’t like to feel like they’ve been hoodwinked.

This also applies to people violating workplace policies. The consequences of not adhering to a policy or not meeting expectations need to be the same across the board. Everyone should be held to the same standards of behavior – you can’t enforce certain rules for some people and not others. That doesn’t make people happy.

7. Consider the candidate’s attitude and skill-set.

When you meet the candidate, you should try to get a sense of their skills, work experience, and attitude or personality. Do they have the knowledge or experience that you’re looking for? Do they seem trainable? Willing to learn and work hard? Will they fit well with your business and your team? Will they act professionally and be a good representative of your company? Your drivers are a key part of getting good online reviews for your towing business.

8. Think about your recruiting strategy.

You need to think about how you’re going about looking for tow truck drivers. It’s generally a good idea to cast a wide net so you can meet a diverse group of people to choose from. Consider which recruiting tools or platforms will help you reach the people you’re looking for. It might also be a good idea to come up with a list of questions for a phone interview so that when the applications start coming in, you’re ready to get some of your candidates on the phone.

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It’s not easy to recruit people or find the “right” person for the job. Hiring tow truck drivers requires some time and patience. Take your time and really give the hiring process some thought and consideration. Remember, your drivers are one of the factors that impact the cost of your tow truck insurance, so it’s important to hire people who will be committed to safety and who are willing to keep learning.

Are you trying to save money on tow truck insurance? Our team can help. We can shop for your rates with numerous carriers so that you can find the best coverage at the best possible rate. We’ve got an entire team of tow truck insurance professionals who would be happy to get you some quotes and answer any questions you have. To get started with tow truck insurance quotes, fill out our online form or give us a call today.