Your customers rely on your advice, as well as the food you sell.
What would you do if you were hit with a liability suit for more than your current supermarket insurance covered?
Thankfully here at InsuranceHub we have experience helping folks just like you. We understand the RISKS that come from running a food market. Whether you're selling staples like milk, bread, and eggs at the corner store or you're a full-fledged grocery store we would like to help.
Types of exposure that grocers and convenience store owners need protection from:
Property exposure: Your biggest concerns come from...
- Threats from fire: Your electrical wiring, equipment, and refrigeration units wiring all pose fire threats. That's why you need to have only certified technicians to work on your equipment and wiring so that it remains up to code.
- Do you do any cooking on-site? Your cooking equipment can overheat or the grease can start a fire.
- With respect to your refrigeration units, we don't have to tell you that an overheated unit can spoil all of your perishables. Take the time and invest in preventive maintenance on all of your equipment. Install a backup generator if you can. It makes to sense install warning alarms for when the power goes out.
- Don't permit ANY smoking on site, especially if you also sell gasoline.
- Shoplifting and theft are concerns, so install a security system and security mirrors throughout the store.
Equipment breakdown exposures: Since you count on your food staying cold, frozen, or fresh, you're in big trouble if your refrigeration equipment goes down. If you have fuel pumps and cooking equipment in your store and they are not working then you lose customers and money.
Crime exposure: Do you have a 24-hour Quicky Mart or supermarket? This could make your store a target for hold ups. What can you do?
- Install security mirrors that are clearly visible to others.
- Install a monitored security system with a PANIC button.
- Install a video camera system.
Do yourself a favor and do a background check on all employees that handle money and inventory. Use a different employee for ordering, billing, and disbursements. Make regular bank drops to prevent a cash build up.
Inland marine exposures include the normal things all food markets face:
- Accounts receivables from customers who are allowed to buy on credit.
- Computers that control cash registers as well as track your inventory.
- Valuable papers and records for employee and supplier information. Keep copies off site.
Premises liability exposure: The biggest claims come from customers that trip, slip, and fall.
- Tracking snow and ice inside. Clean up immediately.
- Spills from broken food bottles. Teach your people to clean up ASAP.
- Frayed carpet, cracks, and holes in the floor or sidewalks. Regular maintenance should be a priority.
- Make sure you have plenty of exterior lighting.
- Make sure emergency lighting is functional.
Products liability exposure results from food poisoning, contamination, and allergic reactions. Monitoring the quality of food received, posting lists of ingredients, and maintaining proper storage temperature can reduce this exposure. Accurate records must be kept of products and batches to monitor for recalls. There should be controls in place to prevent contamination from chemicals such as insecticides and pesticides used for pest control. Stock should be regularly rotated so older stock is sold first. Out-of-date stock must be removed on a regular basis and discarded.
Liquor liability exposures: Do you sell beer, wine, or liquor at your food market?
Your biggest concerns here are:
- Selling liquor to underage individuals.
- Selling alcohol to someone that is already intoxicated.
Train your employees to check ages of anyone attempting to buy alcohol and to recognize the signs of intoxication. No drinking should be allowed on site.
Automobile exposure: Do you have employees that run errands with company vehicles?
Workers compensation exposures: Your biggest concerns here are from lifting, loading, and unloading. They can cause back injuries, hernias, sprains, and strains. Teach safe lifting techniques. Remember the importance of mopping up spills, ice, and snow so your employees don't slip and fall. Your workers can be hurt from hold ups, shoplifters, and intoxicated customers.
Here are the minimum recommended grocery store insurance coverages:
- Business Personal Property
- Business Income and Extra Expense
- Equipment Breakdown
- Employee Dishonesty
- Money and Securities
- Valuable Papers and Records
- General Liability
- Employee Benefits
- Hired and Nonownership Auto
- Workers' Compensation
Other convenience store insurance coverages to consider:
- Leasehold Interest
- Real Property Legal Liability
- Computer Fraud
- Accounts Receivable
- Cyber liability
- Employment-related Practices
- Environmental Impairment
- Liquor Liability
- Business Auto Liability and Physical Damage
- Stop Gap Liability